Supporting Our Customers Is A Key Priority.
IMTS Is Quickly Coming
For those who have been following the Memmelaar’s over the last 65 years of Royal Master Grinders my father and I are both into cars. We both work on and Drive Pre 1915 cars, sometimes more work on more than drive. My daughter Ava was hanging out with me in the garage and we were talking the other night and she asked why I didn’t have a home office in the house like her friends dad. She also asked why that when I do work at home at night I set my laptop up on my workbench in the garage. I have to say I was stumped. I took a photo and sent it to a friend of mine, he saw nothing odd that I would do something like this. The more I thought about it the more I realized that my dad and I still love to get our hands into projects, we both call it simply “digging in”. John Sr will still be in Royal Master’s shop working on a machine, adding his expertise to a project because there is not much he has not seen in his many years at Royal.
The parking lot was quite a scene today at Royal Master as Alex, Ryan and myself had two machines plus our booth and our skid of support materials out in the parking lot. At one point the FEDEX guy had trouble reaching our loading dock. We are to that point in the show cycle that we are seeing the finish line with a number of projects and just seeing the midpoints of others. Its crunch time. I break the show cycle into thirds. The first third is the hardest, the show prep. This starts in January, and ends in our case August 27th when the shipment is picked up.
The next third is the set-up at McCormick place and the actual show. This part of the process is the most fun for me as I get to look at everything that our team accomplished, the customers reactions and the sales generated. I enjoy watching the customers look at our product offerings, and during the times that we engage with them, we often talk at dinner about the feedback on a certain product we brought or feeder design we engineered.
The last third is the minute the show closes. For anyone that has never been at McCormick place at the close of IMTS there is no better feedback on the success of the show as the loud or muted cheers. The louder they are, the happier everyone was. The opposite, well…..
Two years ago we left IMTS with a enormous amount of enthusiasm, Our engineering staff developed the TG-12×8, delivered it to the show and since then have sold and delivered a good amount of TG-12×8 machines. The projects for Golf Ball Cores, titanium fasteners, automotive transmission valves, and many others validated the design of the TG-12×8’s design and acceptance by the world of centerless grinding.
This year we are introducing Advanced Machine Optimization, AMO for short. Not limited to the Royal Master Centerless Grinder platform, this cloud based app can give you all the up to the second information that you need about your centerless grinding or other process on any mobile device or web browser. What makes this different? Well there is nothing really quite like it. The App for IOS or Android can be looked at anywhere, anytime. In the next few weeks we will be posting the details on royalmaster.com as well as booth6646.com. It’s a game changer.
Keep Checking back weekly now until the show for blog updates as well as other details about our participation in the show.