Supporting Our Customers Is A Key Priority.
Since 1950 the family owned and operated Royal Master Grinders is proud to have provided its customers centerless grinding systems. Meeting their needs with machines in various complexities, we have delivered solutions from the very basic functional rebuilt company that is making fishing lurers in their shed in Texas to Boeing in Seattle, WA. All of our applications engineers understand that there is not a one size fits all solution to the thousands of applications that we have been presented with since 1950
With over 225 years of centerless grinding experience available for you to discuss your application with, you have a wealth of knowledge at your disposal. We build centerless grinders because we love building centerless grinders. Every application poses new opportunities for the customer’s company. Cycle time savings, a chance for their company to win a contract, a chance for them to become more profitable, or in many cases with our involvement in the medical device industry, many products produced on our machines have saves millions of lives. Its amazing for a company of 65 people to have this type of boot print on the world landscape. It is something that we don’t take lightly.
When a customer presents us with a new application, we enjoy and respect the opportunity to have that conversation. We understand that .5 seconds of cycle time may be the difference between the customer winning a contract and not, but at Royal Master we will NEVER overpromise on a cycle time or a tolerance.
Over the years, this has been a familiar scene on many shops worldwide.
An operator handloading a part into the machine, day in and out. Customers have approached us to automate many different applications. Each one is different, and each situation is unique. Some customers want a simple solution, others fully robotic solutions. The goal of each is the same repeatable and predictable cycle times without any operator intervention.
It is this philosophy that drove us to develop AMO (Advanced Machine Optimization) this App is a unique tool to Royal Master that without any fancy words or terms tells you what is going on with your machine on our mobile device. This App was conceived by our team to do the most basic of functions, report on what the machine is doing, so a more efficient system can be utilized.
Our favorite story after its implementation was a European customer realized that their operators were shutting the machine off when they took lunch. Studying the data and the machine performance, they determined that they would gain 270 extra parts per day. The data supported that the machine would run parts, automatically compensate and stay within the customer’s tolerances unattended. AMO will also recommend maintenance intervals, and other data that is critical to increasing your production output.