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Is been a crazy few weeks since my last blog entry, however we have not been sitting idle. Finally our new Mazak Nexus 6800 Arrived on Monday and it is currently being installed. It took a good long day to get everything moved in, and our Mazak engineer is working diligently to level the machine,…

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We recently had a customer come to our company and notice our little construction project in the shop. It looked a lot nicer than it did a few weeks ago on my last blog entry as we have poured the concrete and it looks like wea re expecting a really big machine. The customer asked…

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Royal Master is closing out 2011 as our best year ever. We had many great projects for both the medical and non-medical industry as well as being introduced to a few new industries. We want to thanks all of our customers who have made this possible and we look forward to another productive year in…

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Customer service is one of the things within a company that everyone says to do well. You see television advertisements  about how your local car dealership has an internet lounge while you impatiently wait for your car to be serviced or the plumber who boasts “30 minute response time”- with the exception of mealtimes, nap…

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Almost everyone has an opinion of Newark Airport. Looking out the window on departure you see a lot of familiar sights: IKEA, the Jersey Turnpike, Refineries, an occasional Sopranos flashback, and lots and lots of white planes with blue tails. These planes are now marked UNITED. Scratching my head I had to look twice. The…

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I have taken some photos and a video update from the show floor to give you a quick look at what is going on as we prepare for your arrival. Our Truck Arrives Tuesday Morning at 6:30am End of Day #1 Progress 00070 Click on the above link for a video of the booth

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Many of you have called and talked with or e-mailed Alan Schell who is our main customer service representative here at Royal Master.  We call him “world wide”  mainly because he interacts with many different companies around the world effortlessly. Alan’s lineage at Royal Master began over 20 years ago as our Crib manager, from…

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I do not think any explaination is needed. I think we had more fun with the Dry Ice when the camera was turned off.

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Skidding machines, one of the most difficult jobs when it comes to IMTS. We call it packing ten pounds in a 5 pound bag. We have talked about in previous blog postings about the jigsaw puzzle that our truck is, but fitting everything on the skids is an art form. On the bigger projects like…

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With two weeks to go before shipping a lot is going to happen. The basic plan in place for this week is to get all the machines finalized and running, then on Saturday everything is to be re-skidded onto their pallets. In our booth we leave the machines on their pallets and make them look…

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